Question 1

What attractions or activities are nearby?

Accepted Answer

Tuscany Chalets are near historical sites, vineyards, hiking trails, and local markets. More details are available in our e-guide and website.

Question 2

Is there a minimum number of nights for the stay?

Accepted Answer

In July and August, the minimum stay is 7 nights from Saturday to Saturday.

Question 3

Is public transportation accessible from the chalet?

Accepted Answer

Accessibility to public transport varies by location.

Question 4

Can I make a reservation over the phone?

Accepted Answer

No, please email info@tuscanychalets.com or WhatsApp us at +31611083642 to secure your booking.

Question 5

What amenities are included in the chalet?

Accepted Answer

Amenities vary but often include fully equipped kitchens, Wi-Fi, and air conditioning. Guests bring their own linens, towels, and toiletries.

Question 6

Can I cancel a booking free of charge?

Accepted Answer

No, cancellations incur a 100% charge. Cancellation insurance is recommended.

Question 7

Are pets allowed?

Accepted Answer

Pets are generally not allowed, but a small dog may be permitted upon request for an extra fee.

Question 8

How does the payment work?

Accepted Answer

Payments can be made in one or two installments. If choosing two, a deposit of 25% is required, with the remainder due two months before the stay.

Question 9

Is Wi-Fi available in the chalet?

Accepted Answer

Yes, but it may be more stable around the pool, reception, and plaza areas.

Question 10

What should I do with the keys at check-out?

Accepted Answer

Please return the chalet keys to the reception at check-out.

Tuscany Chalets

FREQUENTLY ASKED QUESTIONS